Shipping Information

How long does it take to ship my order?

Delivery time may vary depending on the selected shipping method and destination. Below is a general reference:

Registered Mail: approximately 14 – 21 business days

Express Courier (e.g., DHL, FedEx): approximately 5 – 10 business days

Please note that delivery times are estimates and may vary due to customs inspections, local postal services, or other factors beyond our control.

For certain countries or remote regions, only Express Courier Service is available.

What is the shipping cost?

Shipping costs depend on three factors:

The weight of your package

The shipping option you choose

Your destination country

To view your exact shipping cost, please follow these steps:

Add your selected items to the shopping cart

Proceed to checkout

Enter your shipping address

Select your preferred shipping method

The shipping cost will automatically appear under the product total before payment.

How can I track my order?

Once your order has been shipped, you will receive an email confirmation containing your:

Estimated delivery date, and

Tracking number

You can use this tracking number to monitor your shipment status on the courier’s website.

If you do not receive your order within the estimated timeframe, please contact our support team for assistance:
📧 Email:  sigmarpacksales@gmail.com

Our customer service team will help you locate your shipment and ensure your order arrives safely.

Additional Notes

Orders are processed Monday to Friday, excluding public holidays.

Orders placed during weekends or holidays will be processed on the next business day.

Customs duties or import taxes (if applicable) are the responsibility of the customer.

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